Here is what some of our customers have say about us?
First came across Alan after shredding my electric lead and Alan came and replaced it without any hassle, then I had a accident on holiday in Isle of Wight where are had a fight with a metal bench that was concreted in and ripped a hole in the side of my caravan - I have today collected my repaired caravan from Alan and the team and all I say is WOW what a great job, I was so pleased and I couldn’t stop smiling all the way home. I am not one for normally doing reviews but I was so bowled over with this repair I felt everyone should know - I can without hesitation recommend Alan and his team at South East Caravans Services, Thank you From Rachel Ronaldson
I have to say your team are outstanding , when you presented my caravan on collection I was not convinced it was not my caravan ? It just looked amazing and unbelievable how good the bodywork, no dings, no scuffs all clean and polished virtually like new. Including all the other repairs you managed to fix , amazing and very good value. Thank you all for amazing job
hi alan , just want to thank your guys for doing a sterling job, great service, from a great team . Kevin
Alan.On a personal note, I would like to express my sincere thanks and appreciation for the work you recently done on my motorhome, and also to express my respect for the depth of knowledge and level of skill you showed. I will of coarse put a review on your review page shortly.Very many thanks.Brian.
Thank-you so very much to Alan from South East Caravan Services. After saving hard we managed to buy our first ever caravan this year. Being “newbies” we took a risk in buying second hand and privately. As soon as we got it home, we found Alan via a Google search. All of the testimonials are spot on! He’s a lovely guy, offers a great service full of top class integrity and not only that, clearly knows all there is to know about caravans and their workings! He kindly came and inspected the van from top to bottom, servicing it at the same time and explaining things to us as he went.
Being completely new to caravanning, Alan was able to give us the confidence and assurance that all was well with our van and it was safe to start with our adventures. He said, from the start, he would become our friend and he was true to his word. What a great, honest and knowledgeable guy and with a great sense of humour too which helps!!!!
We will always turn to Alan from now on for our servicing and any problems we might be worried about. We would, absolutely, have NO HESITATION whatsoever in recommending him to anyone who cares about their caravan or motorhome. Beginners especially as Alan will help with any questions you might have, no matter how daft they may sound! Thank-you so very much Alan. Warmest wishes, Elaine Cripps”
Becoming disillusioned and concerned about having our "new to us" caravan serviced by the dealer due to lack of after sales supprt, I did some research via Googld and uncovered Alan and South East Caravan Services. I cancelled our service with the dealership and booked South East Caravan Services hoping I'd made the right move. Not only did Alan put us in touch with a magician of a body repair person to sort out a bit of bodywork damage but he serviced our caravan ensuring no stone unturned. He also gave us some tips and hints on what to look for , how to look after things and some recommendations. We learnt more from him than the dealership and we're delighted with the service we received ! Already bookd him in for our 2020 service! I recommend Alan and South East Caravan Services without hesitation. We invested our savings in out "new to us" caravan and now we've found someone who can help us look after it. Totally confidence and worth every penny. Kev and Laura. ( Pound Hill, Crawley, Sussex)
Hi Alan,Just a quick one to thank you for the recent service on my caravan.Took it out last week,and everything is working much better than when Chichester Caravans had their hands on it! The charging,the water supply & fridge all very efficient,and it evens tows easier!! Not sure why,but may be as a result of the adj you made to the braking system? All in all a pleasure again to own & run.Thanks,trust you are well.Brian @ Greylands
ive not used this company before but had an electrical problem . Chap said it’s the busiest time of year and could be 4-5 weeks ? However when I said where I was located he said “ah I am near you in of couple days time I’ll drop by to take a quick look “ Alan arrived a few days later and did a few tests and said I’ve found the problem and will only take 20 mins to resolve the issue , which he did. This guy really seems to know how to resolve faults quickly , I would definitely call him again and highly recommend him too
thank you so much Alan
Tom - Godstone Surrey
I have my caravan serviced every year with Alan, always a good and reliable service. Alan surpassed himself this year, During this great summer we had, my fridge packed up. I called Alan to see what he could do, he was so busy i would have to wait a couple of weeks, he then said, lets talk this through and I couldnt believe it? I described what had happened and what didnt work and he said oh we can fix this over the phone, he told me what to do and within 10 mins the fridge was working, no charge he said, glad to be of help! Amazing thanks Alan
Lawrence , Uckfield
Were from Lancashire, we had travelled down to Sussex to have a holiday and see friends locally , on our day of arriving we had a small gas explosion in our caravan. The local site gave us Alan,s number, after calling him he came the same day. Alan questioned had we had any work done recently before we came away? we said yes it was serviced by our main dealer and a PCB replaced in the gas fire 3 days before we came away. Alan said interesting, he went straight under the caravan to see if the gas pipe was correctly fitted to the gas fire. Turned out the main dealer had NOT even re connect the gas pipe, it was just hanging in the air.
He re fixed it, tested all the gas appliances and checked for any leaks. ALL GOOD
This could have done some serious damage to us and the caravan! Thank you so much Alan
Barbara and Richard from Leyland. Lancashire
I had lost all 12v power in the caravan, Alan asked me if i had checked all the fuses I said yes all checked ok. He came within a couple of days and found the fault in 10 mins and all power all working now. He then gave me some great advise how to check for simple faults for the future , very helpful
We were new to caravanning and didnt have much idea how things work. Alan came over and showed us how all the systems work, which switched worked what etc. He said we would forget in a week or so on certain items and said do not worry just call me and i'll talk you through it
4 weeks later we had a problem with water leaking from the external pump. He said its either a fault pump fitting and or required a new pump clip.BUT he said try this trick first, as its very cold currently, try put the pump trigger into some really hot water and see if it fits into the slot tighter as the cold weather may have made the sealing rings hard and the water would soften them up, tried this and worked straight way ! incredible, didnt have to buy a new £60 pump, excellent
Mick, Biggin Hill
We just bought our first folding caravan, found Alan and asked for qoute to do a few checks and add some sockets, service the fridge, service the chassis which had no working brakes. I only need say the following
I had a vew issues on my caravan, poor water pump pressure, faulty fridge and water heater now working. Googled local Mobile Caravan Engineer.
found South East Caravan Services. After e mailing Alan the details he gave me a qoute of worse case scenarios total cost around £300-370 if replacement parts were required. We expected the worse. Amazingly when Alan arrived, he fixed the water system in 3 mins, fridge in ten mins and water heater in 20 mins ! Amazing and he only charge £60 what a result. Very very happy bunny
Louise from Burgess Hill
Staying at Long Acres caravan site in Lingfield, we had a major power failure, nothing would work. Everything kept tripping out. The site warden said the local engineer is very close to here and would normally come the same day..
After calling Alan he said he would come on his way home, he arrived around 4.50, he checked all the system and finally found two electrical faults, which he repaired there and then, with everything working in just over an hour. He only charged for his 1 hour callout , Excellent service, Thank you
John & Barbara from York
We use Alan at South East Caravan Services for our Annual service, but during the summer we had a gas problem? or beit No Gas, our gas bottles were full!!!
A quick call to Alan. he advised us over the phone and identified the problem within minute, as such we managed to get the part locally and fixed the problem ourselves No Charge!!
Peter from East Grinstead
We had a problem with our fridge whilst on holiday . We found Alan at South East Caravan Services. We told him the problem and after he asked a few questions seemed to know exactly what the problem was?
He arrived at the expected time, he seemed very quick at assessing and fixing the problem with our fridge and was all in full working order in less than an hour.
Very nice guy , who is very efficient and competent. HIGHLY RECOMMENED!
John & Ann from Cambridge